Wireless printing is really helpful because we can use a limited number of printer to be accessed by many users with the absence of USB cable connection. But it can be double edged when there is problem with print despite it can be used to print normally when using cable. The most common problem is the connection between printer and computers isn't linked. Actually we can tracing it by ourselves by checking the connection, the printer it self, and comparing with other computer. Few tips to trace it is described below:
1. Check your Printer
First we need to make sure that the Printer it's self working normally while using USB cable. If the printer can't printing while using USB, the problem is on the printer it's self. While the printer is able to print using USB cable but can't print using wireless, then check the printer connection, does it connected to any wireless network or not? For common Epson product you can check this by hold the i symbol until 15s then released it, if connected to any wireless the printer will printing it by describing it's current WiFi signal and it's IP (usually listed as 192.168.xxx.xxx and you need this IP to trace it later if the problem persist). If using WiFi Direct feature make sure the SSID (WiFi signal name) is broadcasted from the printer.
2. Check the connection between printer and computers
The most simple way to check your connection to printer is by comparing your comparing to the other computers / laptops. Does the others computers can access the same printer or not? If the others also can't then it can be the wireless configuration on the printer. Does the it's configured as static IP or there is change on WiFi configuration on the printer it's self or all the network. Mostly it can be check by pinging the Printer IP by ping command from running CMD (for windows user).
If you get reply the there is no connection proble between computer and printer, but if the result of pinging is Request Time Out or Unreachable then fix the connection by checking each IP does it have the same network or not.
3. Check the computer it's self
If there is no problem on the connection between Printer and Computer then trace the computer, usually it can be solved by removing printer from control panel and adding it again.
You can try to print test after re-adding it, if the problem still occurred try to:
a) Removing the printer again then uninstall the printer driver from program list
c) Re-install the driver and adding the printer again from the control panel.
Hopefully after doing this the problem is solved. Have a try !
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